Selectech, the UK-based specialist supplier of ink, media and accessories to the professional wide format sign and display print market, has appointed Kate Channon to the newly created position of Customer Services Manager. In her new role, Kate will be responsible for ensuring that Selectech’s customers are fully supported from the moment they place an order through to the successful delivery of their chosen products.
Kate will be responsible for ensuring that Selectech’s customer service meets the standards laid out by the Selectech Customer Services Charter. This Charter serves as Selectech’s mission statement and outlines the basic philosophy that all staff are expected to adhere to when dealing with customers.
On her appointment, Kate comments, “Selectech has grown rapidly because it has great products at very cost-effective prices. Our goal now is to add exceptional customer service to the mix to ensure we continue this growth without compromising our valued customers.”
Selectech’s recent success and rapid growth has been boosted greatly by impressive sales of Colorific ink. The company has been busy converting OEM ink customers across to this high quality, cost effective, alternative ink solution to ensure that they can make significant savings in their ink costs – typically around 30%. Selectech is one of only two Colorific Premium Partners in the UK – the other being Robert Horne Group.