Exclusive UK and Irish Mimaki distributor, Hybrid Services Ltd has added a new position within its management team, recently appointing Colin Lewis as operations manager. Lewis brings over 40 years’ experience in the customer service and technical sectors to the company.

Having worked alongside a number of blue chip, multi-national corporate companies in recent years, Lewis looks on the new role as an ideal opportunity, “My focus will be on the continued improvement of Hybrid’s technical and customer service functions,” he says. “A desire to deliver a world class level of support and customer care sits at the heart of Hybrid and it’s my job to ensure we provide that.”

Director at Hybrid, Phil Thomas says of the company’s new appointment. “Colin’s background in both electronics and customer services made him the ideal candidate for the new position and we’re confident that his appointment will be of significant benefit to Hybrid’s customers and resellers alike.”

Lewis takes responsibility for the service and technical departments within the company, heading up a team of internal and nationally based engineers that support Mimaki installations across the UK and Ireland. “I am confident that my experience in the high-tech service sector on an international level will benefit Hybrid’s customers significantly,” confirms Lewis. “Delivering quality service sits at the core of what I’ve achieved in the past and my goal is to ensure Hybrid further develops its position as market leader when it comes to service provision.”